Recent Posts

CE Class Schedule for 2018

10/3/2018 (Permalink)

CE Class Schedule 2018

Ethics (3 hours)

4/19/18

8:30 AM - 12 PM

Restoring Contaminated Buildings (2 hours)

6/21/18

8:30 AM - 11 AM

Mitigation Awareness and Response Seminar (2 hours)

8/16/18

8:30 AM-11 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/25/18

8:30 AM-1 PM

****If you have any questions or need to register for a class, please contact sp8684@SERVPRObiloxi.com.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Pascagoula Excels at Fire Damage Restoration

9/26/2018 (Permalink)

Fire damage can be a devastating event. Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get the professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process, which alleviates stress for you through a difficult time.

Ensure that the Fire Damage Restoration Company can handle your needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your home. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive.

SERVPRO of Pascagoula offers for fire damage restoration:
• HVAC system cleaning: removal of smoke odor and soot as well as moisture.
• Debris removal: burnt or water-logged debris. Cleaning of items, and possessions on location or at our facility. Our IICRC-certified technicians will provide you with the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry to help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down. 

Once the fire in your home has been extinguished, get together with your insurance adjuster and SERVPRO of Pascagoula. We will take the stressful burden from you and provide fair, expedient, and cost-effective results. Our goal is to get you back home as soon as possible. We will also have a final walk-through with you to ensure your complete satisfaction with the restoration of your fire-damaged home in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area.

SERVPRO of Pascagoula is Locally Owned, with National Resources.

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re nearby and ready to help residents with any size smoke and fire damage emergencies. Call us 24/7 for help. (228) 475-3473.

The Water Damage Process / SERVPRO of Pascagoula

9/19/2018 (Permalink)

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What you can do until help arrives

9/19/2018 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 475-3473

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold and Wallpaper how can SERVPRO of Pascagoula help?

9/19/2018 (Permalink)

Are you flipping a house? Do you find a lot of older homes have wallpaper? The wallpaper trend was very popular when those older homes were being built. Fast forward 20 years and you start to take that wallpaper off the walls and you see “Mold”. This is due to the long term moisture that could be trapped behind the wall paper and the sheetrock. This is more common in humid areas of the home such as in a bathroom.  Below is a picture that shows where the moisture was trapped behind the wallpaper and caused “Mold”. This is due to it not being able to dry properly.

***Please note that we do not know it is mold by just looking at it; to properly and scientifically say it is mold an Air Quality test needs to be performed to verify.

What is Black Mold? SERVPRO of Pascagoula can help

9/19/2018 (Permalink)

Black Mold, What is It? | SERVPRO of Pascagoula

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Flood Facts

9/19/2018 (Permalink)

Floods are one of the most common natural disasters in the US.

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Emergency Planning for Storm

9/19/2018 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

What can we offer you after your fire damage?

9/19/2018 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-475-3473

Fire Webs

9/19/2018 (Permalink)

Most people do not know that when a fire happens it can cause webs in your home that look like cobwebs. The photo shows what we call smoke webs. You can google this and it will give you the reason behind it, but let us explain it to you, it’s when plastics burn, the smoke carries a stronger charge than when wood, cotton or paper burns. Sometimes, this causes smoke residue to form the smoke webs. Depending on what exactly the webs are made of, they can be sticky, smeary, and more difficult to clean.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes