Recent Posts

Heavy Rainfall Can Lead to Water Damage to Your Home

5/8/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Biloxi/Ocean Springs/Gulfport has the trained technicians to fully restore your home.

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Key Benefits of Our 6-Step Water Damage Restoration Process

4/17/2020 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What to Know Before Returning to Your Home After a Flood

4/9/2020 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

ERP

2/6/2020 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

Natural Disaster and your Business

2/5/2020 (Permalink)

Nobody want interruption to their business ever! Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Pascagoula with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated! Call us today!

Let SERVPRO professionals help your business

2/5/2020 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Pascagoula is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-4753473 or email us at sp8684@SERVPRObiloxi.com 

The Weather is Not the Only Thing Hot During the Summer

2/5/2020 (Permalink)

Summer is a time to get out and have fun. The weather is not the only thing that heats up during these few months. 

Be aware of the risk of fires and prepare by checking the batteries in your smoke detectors and having functioning fire extinguishers. 

5,700 homes experience grill related fires every year. In fact, 57% of fires happen within four months; May, June, July, and August. Grill fires happen when someone mishandles the igniting of the grill with a spark or flame. Mechanical issues such as broken containers or pipes also can increase the risk of causing a fire. 

For precautionary measures, before the startup of grilling season check your grills condition, clean it, check the drip pan, and anything else that could potentially have grease on it from previous cookouts. Inspect each part of your barbecue pit to make sure everything is attached properly. Also, be sure you are in a grill-friendly environment free of branches, roofs or any sort of overhang when igniting the grill. Be prepared for a fire, as grease and fat are likely to catch on fire. Keep baking soda near the grill in case a grease fire breakout. If you find yourself faced with a fire emergency, do not hesitate to call SERVPRO of Pascagoula at 228-475-3473

We will get to the Root when Dealing with Soot

2/5/2020 (Permalink)

After a fire is put out, property owners expect the need to replace any items that have burned. What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

As smoke rises, it can seep into your walls, ceiling, and roof. Once the smoke fills your your attic or crawl space, it increases the likelihood of moving into your HVAC. 

How SERVPRO Restores Your Property After A Fire

SERVPRO of Pascagoula is trained and has years of experience in removing and replacing insulation before your HVAC is affected. We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it "Like it never even happened."

Service During and Be Safe After

2/5/2020 (Permalink)

Survive DURING

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, ICC 500 storm shelter, or a small, interior, windowless room or hallway on the lowest floor that is not subject to flooding.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.

Be Safe AFTER

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

Storm Damage Prevention Tips

2/5/2020 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-475-3473 for all your storm remediation needs!