Recent Posts

Storm Season is Just Around the Corner!

5/25/2022 (Permalink)

Our Coast has been battered by hurricanes, flooding and severe thunderstorms. We know firsthand the extensive damage extreme weather can cause and how long a recovery process can be. SERVPRO’s goal is to get you back in your fully restored home or business faster.

Storm damage does not just affect outside structures, but can damage even small possessions inside our homes. SERVPRO strives to save as much of your belongings as possible through our extensive restoration process so that you can keep, rather than replace, your items.

This process includes services such as dry cleaning, wet cleaning, foam cleansing and abrasive cleaning. We can even offer move-out services when your home requires more in-depth cleaning. We can bring your home back to preloss condition, no matter what it takes

Why A Flood Cut?

5/25/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

Follow Us On Social Media!

5/23/2022 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

Click Here To Review Us On Google

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Cleaning Services Services Offered by SERVPRO

5/20/2022 (Permalink)

Crime and trauma scene cleanup is the process of restoring a home or business by containing, sanitizing, disinfecting, and disposing of potentially hazardous materials. These materials include bodily fluids, blood, tissue, or other organic matter. Many of these scenes evoke a lot of emotion, which is why it’s important this situation is not handled by those involved. SERVPRO of Pascagoula can expertly manage the bio-material while providing compassion that creates an unparalleled customer service experience.


When handling trauma scenes, there is always a risk of spreading disease. As a result, crime scene cleaners are required to follow state-specific rules and certain OSHA regulations when disinfecting potential biohazards. 

As an industry leader in bioremediation, SERVPRO of Pascagoula provides the highest quality services for trauma scene cleanup. That’s because we employ strict standards and procedures for containing, cleaning, and disinfecting areas that require biohazard remediation. With almost 20 years of research and bioremediation experience, SERVPRO of Pascagoula is dedicated to preserving our customers' properties and returning their homes to a safe and livable condition.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-Hour Immediate Service

5/19/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

It's Is That Time Of Year Again...Storm Season.

5/18/2022 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

Safety Tips For Biohazard Cleanup

5/18/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

Beyond PPEs

Now, let’s dive a little deeper. Workers must avoid exposures to microbial contamination and chemicals via skin contact, inhalation, and ingestion. This requires the use of PPE’s and good personal hygiene. Washing hands often and not eating in areas where work is being performed are two simple practices that should not be overlooked.  Even with the proper PPE’s, physical and emotional stress can take a toll. Pace yourself and take frequent breaks. Keep a watchful eye on those helping with cleanup and be vigilant of your surroundings. Drink plenty of water in order to stay hydrated. Seek medical attention if your body temperature exceeds 103degrees Fahrenheit, you experience dizziness or nausea or you have other health concerns. Talk to your primary care physician about tetanus or other vaccinations you may need. 

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. The American Association of Poison Control Centers reported in 2004 that there were over 57,000 exposures, major or minor, reported from bleach across the United States. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

Getting Back to Business, Certified: SERVPRO Cleaned

5/17/2022 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Visit our Certified: SERVPRO Cleaned page and let us show you how we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

How To Deal With The Aftermath Of A Fire

5/17/2022 (Permalink)

More Problems Caused By Fire

After a fire is put out, property owners expect the need to replace any items that have burned. What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

As smoke rises, it can seep into your walls, ceiling, and roof. Once the smoke fills your your attic or crawl space, it increases the likelihood of moving into your HVAC. 

How SERVPRO Restores Your Property After A Fire

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula is trained and has years of experience in removing and replacing insulation before your HVAC is affected. We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it "Like it never even happened."

How We Can Help Our Community Navigate Storm Damage | SERVPRO®

5/17/2022 (Permalink)

Biloxi/Ocean Springs/Gulfport/Pascagoula Residents of the Gulf Coast know well the kind of damage storms can do to personal property. Biloxi has been hit by the brunt of storms in the past, most recently in 2017 when Hurricane Nate made landfall. But even if it’s not a hurricane, the Gulf Coast deals with its fair share of extreme storm events. Storm damage claims are common. They can encompass everything from water damage from hurricanes and heavy rain to wind damage from thunderstorms or tornadoes, as well as lightning and hail damage. These types of storms form frequently. In 2020, the hurricane season for the Atlantic and the Gulf produced a record 30 named storms. That broke 2005’s record of 28 storms. This year, two hurricanes even formed before hurricane season officially started. Living on the coast brings lots of benefits—not the least of which include beautiful ocean views and good food. But it does come with the risks involved with a hurricane making landfall nearby. Residents of Biloxi, Gulfport and Ocean Springs have an ally at any time they need it, thanks to our storm damage expertise. What Makes SERVPRO Unique Here’s why residents know they can trust us when their home needs restoration: We have the experience families can trust. Because we’re here in the community, we know the dangers and pitfalls of dealing with hurricane and storm damage personally. Our teams can deal with large-scale storm damage. We know how to navigate multiple jobs and have staff available to cover needs in the community. Our team includes expert technicians using the latest technology. Because we’re part of the national SERVPRO brand, we have access to all the training and technology offered to a large organization. That means when we come to your home, you can rest assured that the plan we put in place will help you restore your home in the most budget-friendly and expert way. If your home is damaged due to a storm or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.