Recent Posts

Fire Safety for Spring & Summer

6/8/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport to learn more.

Many of us anticipate spring each year. Something about it just feels fresh and new, and it reminds us of new life and lifts our spirits after the long, cold winter.

There are also lots of social events during the warmer months—family reunions, celebrations and really just any excuse to break out the smoker or grill. But this also unfortunately means a rise in the number of accidental fires.

In fact, spring sees more daily fires on average than any other time of year. But you’re responsible, so of course you want to know what you can do to prevent these kinds of damaging events.

The grill. Grilling is the most common culprit of spring fires, and that makes sense. By its nature, cooking with a combination of flames, grease and sometimes gas presents a risk of combustion. So make sure the grill is well-connected, working properly, stable, and cleaned often and well. Almost 20% of grill fires are due to poor cleaning.

The fire pit. The fire pit is a lovely place to sit and chat with friends as the evening cools, as long as you can do it safely. A bucket of nearby water is a must, both as an emergency tool and a way to safely put the fire out. Do this slowly rather than dumping water on the fire, which is more likely to send dangerous embers flying. Make sure no unattended children are near the pit, and don’t use leaves or pine needles to fuel the fire.

Chimneys and dryer vents. While chimney cleaning isn’t a must this time of year, it’s the most pleasant time to take care of it, and it should be done annually to avoid dangerous buildup. And also check your dryer’s connections, hoses and vent pipe to make sure no backed-up lint is inside.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

The Most Common Signs of a Water-Damaged Basement

5/27/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Biloxi/Ocean Springs/Gulfport is a full restoration company. Our restoration experts are on call and ready to help you

Many families love having a basement in the home. It can be a utility space, an area for an in-law or college student to have a place to themselves, or just some extra storage room.

Basements do have at least one downside, though—because of their underground nature, they are prone to leaks and moisture retention from the surrounding soil.

While there’s a chance you’ll never have to deal with it, you’ll still want to learn the telltale signs of water damage that is either occurring or has already occurred. Below, we will look at some of the indicators that water damage is underway in your basement. And if you need anything from a second opinion to full mitigation and recovery, you know who to call.

Signs Your Basement Has Water Damage

Unpleasant, musky odors. What can enter the basement as natural, clean water from the soil can quickly turn unpleasant as it settles, soaks and sours, giving way to the musty odor many people associate with basements and underground areas. In fact many believe that basements have this smell built in, but ideally your basement would always smell as fresh as the rest of the house. The smell only occurs when mold and mildew are present in the environment, and though you may not see them at first, their odor will give them away quickly.

Flaking paint on masonry or walls. Waterproof paint sounds like a great idea to keep one’s basement dry forever, with no maintenance necessary. But truthfully it just holds off a leak until it’s had enough time to build up more potency. Eventually you’ll see the cracking, bubbling and flaking that betray the fact that water has seeped into your underground space.

Foundational cracks. Homes do shift occasionally over time, but a crack in your foundation should never be ignored, especially as it may indicate significant water leakage. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate the presence of water leaks, which can put undue pressure on the structure of your home, eventually making it unsound. Hairline cracks are nothing to panic over, but if they grow, you should call us to take action.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

TIps for Keeping Your Home Dry During Heavy Rains

4/5/2021 (Permalink)

Water damage can happen to your home in a variety of ways. Many homeowners (including some here in Biloxi) think that only severe storms and floods or a major appliance malfunction involving your washing machine or dishwasher cause water damage.

But heavy rains are a significant water damage threat, too. These drenching storms frequently happen in our area during the spring and summer months. If your home is not prepared, these storms can cause costly damage.

Water Damage Is Common

Millions of Americans file claims to repair home water damage every year. Insurance industry experts estimate that as many as one out of every 50 homeowners will file a water damage claim this year.

Depending on how many people live in your neighborhood, that can mean someone you know will have to deal with water damage this year.

Homeowners can’t always avoid water damage. For example, severe storms, tornadoes and hurricanes can cause significant damage to many homes in the community. And homeowners can’t avoid these natural disasters.

But sometimes more common problems, namely heavy rains, can cause water damage to your home. Homeowners can avoid this type of damage if they ensure your home is well-maintained.

Getting Ready for Wet Weather

Our teams are prepared to help homeowners repair water damage. We’re experts, and that means we see many of the issues that cause the damage in the first place.

Because we know how the damage happens, we’ve put together some ideas to help you avoid it:

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to connect with a landscaping expert to look for ways to protect your yard.

Choose the right type of landscaping. Many people choose plants and flowers for aesthetic effect. But choosing landscaping items carefully can ensure your home is prepared for heavy rains. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Do you have storm or flood damage?

3/18/2021 (Permalink)

Title: When Storms or Floods hit Pascagoula, SERVPRO is ready!

Category: Storm Damage

Photo Caption: Our highly trained crews are ready to respond 24/7 to storm or flood damage in Pascagoula.


SERVPRO of Pascagoula specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Pascagoula, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 228-396-3965 or 1-800-SERVPRO

Unique Challenges with Water Damage

3/18/2021 (Permalink)

Restoring Your Pascagoula Commercial Property After A Water Damage Eve

Flooding and water damage events at Pascagoula commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Pascagoula

SERVPRO of Pascagoula specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help you can call our office at 228-396-3965 or 1-800-SERVPRO. 

Timeline for water damage to your home or business

3/18/2021 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Pascagoula

SERVPRO of Pascagoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you find yourself in need of help, call us 24/7 and let our team take care of your home or business needs. You can call 228-396-3965 or 1-800-SERVPRO anytime day or night. 

SERVPRO for Unprecedented Times

3/17/2021 (Permalink)

We always want to support local business owners here in Ocean Springs. One of the reasons we’re so passionate about that work is because we’re local business owners, too.

You’ve put a lot of work into your business. It takes long days, late nights, dedication and hard work to ensure your business grows and succeeds. But the rewards are great, and you get to create jobs here in our community.

Sometimes things happen that you can’t predict or control. Navigating one of these changes is a challenge business owners across the country are facing this year. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Supporting Local Businesses

You can find great tools with more information about business loans and tips, advice, and more from sources you can trust. These can help you operate during uncertain times.

Beyond help navigating new circumstances, keeping your business clean is also vital to your success. That’s where your local SERVPRO experts come in.

We can make sure your business is “Certified: SERVPRO Cleaned.” What does that mean? Let’s take a closer look at the cleaning services we offer.

We start by taking the time to consult with you about your needs and build a plan for your business.

Next, our technicians will clean your space. They’ll use a high-level system to ensure you’re ready for customers to come back. Our teams work with proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Key Benefits of Our 6-Step Water Damage Restoration Process

3/11/2021 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 24/7 to get the process started.

Why We’re Pascagoula's Storm Damage Resource | SERVPRO® of Biloxi/Ocean Springs/Gulfport

3/11/2021 (Permalink)

House fires can happen at any point during the year. But did you know that they’re more common during the winter months?

There are various reasons for this, ranging from home chefs whipping up larger holiday meals to space heater accidents.

Fires involving Christmas trees are one of the leading causes of fires during the holiday season. But home heating malfunctions and kitchen accidents can also cause issues for homeowners.

Our Team Is Here to Help

While no one likes to think about the aftermath of a house fire, it’s a reality for millions of Americans every year. If a fire impacts your home, we want to help you repair the damage and move forward with your life.

Here’s why we are the trusted partner for fire damage remediation in Biloxi, Gulfport, Ocean Springs, and Pascagoula:

We can help with all the restoration steps. Fire damage includes things you may not think about—like smoke damage, water damage and issues with odors in furniture upholstery. Our team can work through restoration on whatever you need us to do.

Our team believes in restoration. We have the experience necessary to ensure you can get the help you need by working to save you money on both repairs and your insurance. We look for ways to make the restoration process as painless as possible and to restore as many of your heirlooms as we can. We know some things are irreplaceable.

We’re available at any time. Fires don’t happen on anyone’s schedule. And getting started with the restoration process fast is vital to putting your home back the way it was before a fire. We know that time matters when dealing with a home restoration. Our team is available 247 when you need emergency help.

We are proudly locally owned and operated. SERVPRO is a national company, but the owner of our location is a member of the community here. We can use the leading-edge resources, equipment and techniques available to a large national company at your home. But we live and work here and want to serve our many neighbors.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Call 1-800-SERVPRO to learn more about our restoration services.

Fast Facts About Summer Storm Safety

3/11/2021 (Permalink)

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.