Recent Water Damage Posts

Facts About Water Damage

10/20/2022 (Permalink)

Mold growth can become a serious risk whenever standing water is present in a home. Flood water may contain bacteria, debris, chemicals, and other dangerous substances. This water is considered contaminated black water, or Category Three water, and is particularly prone to causing mold. Signs of mold may become evident within 24 to 48 hours after flooding and intensify within 72 to 96 hours, or three to four days.

Within 24 to 48 Hours

In just one to two days, several indications of mold may already be detectable. Sign to watch for include:

  • Musty odors
  • Elevated presence of microbiological volatile organic compounds
  • Spore development

It is important to make progress toward mitigation as soon as possible. If a professional service pumps out standing water during this stage and starts the cleaning, disinfection, and drying process, it may be possible to prevent problematic mold growth.

Within Several Days

Mold may start to grow and spread as time goes by. Within just 72 to 96 hours

  • Fast-growing colonies may emerge
  • Visible growth may become apparent
  • Odors will intensify
  • Microbiological volatile organic compounds may reach risky levels

It is best to have the pumping, cleaning, and disinfecting stages of mitigation completed within this time frame. Professionals can also tear out porous contents and building materials that support mold. Ideally, a flooded home will already be drying with professional equipment such as air movers and dehumidifiers. If water is still standing, mold may become a serious issue that will require testing and specialized mitigation methods.

Take action as soon as possible, ideally within the first 24 hours following a flood, to eliminate the presence of water and residual moisture in a residence. The longer you wait, the more likely it is that mold growth will develop. Residential mitigation and restoration experts can clean up and repair flood damage and determine whether mold is present.

Before you Go, Check This List Out

10/19/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Water damage is not something anyone looks forward to

10/19/2022 (Permalink)

Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

When You Have A Water Loss, This Is What We Do

10/4/2022 (Permalink)

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, Gulfport & Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Do's and Don'ts Of Water Damage

10/2/2022 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Yes....Mold Can Grow That Fast

9/23/2022 (Permalink)

Mold growth can become a serious risk whenever standing water is present in a home. Flood water may contain bacteria, debris, chemicals, and other dangerous substances. This water is considered contaminated black water, or Category Three water, and is particularly prone to causing mold. Signs of mold may become evident within 24 to 48 hours after flooding and intensify within 72 to 96 hours, or three to four days.

Within 24 to 48 Hours

In just one to two days, several indications of mold may already be detectable. Sign to watch for include:

  • Musty odors
  • Elevated presence of microbiological volatile organic compounds
  • Spore development

It is important to make progress toward mitigation as soon as possible. If a professional service pumps out standing water during this stage and starts the cleaning, disinfection, and drying process, it may be possible to prevent problematic mold growth.

Within Several Days

Mold may start to grow and spread as time goes by. Within just 72 to 96 hours

  • Fast-growing colonies may emerge
  • Visible growth may become apparent
  • Odors will intensify
  • Microbiological volatile organic compounds may reach risky levels

It is best to have the pumping, cleaning, and disinfecting stages of mitigation completed within this time frame. Professionals can also tear out porous contents and building materials that support mold. Ideally, a flooded home will already be drying with professional equipment such as air movers and dehumidifiers. If water is still standing, mold may become a serious issue that will require testing and specialized mitigation methods.

Take action as soon as possible, ideally within the first 24 hours following a flood, to eliminate the presence of water and residual moisture in a residence. The longer you wait, the more likely it is that mold growth will develop. Residential mitigation and restoration experts can clean up and repair flood damage and determine whether mold is present.

Little Leak Equals Big Problems

9/22/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

A Water Disaster Can Happen When You Least Expect It

9/22/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

Things to keep and eye out for when dealing with water damage

9/21/2022 (Permalink)

More American homeowners file water damage claims than you might expect. Given that about one in 50 American homeowners files water damage claims every year on their homeowner’s insurance, there’s a good chance that someone you know might have filed one last year.

Not only are water damage claims common, but they’re also growing. In fact, the insurance industry statisticians say that water damage claims have been growing annually over the past several years. But at the same time, fewer homeowners have made fire damage claims.

What you need to know about water damage

Many homeowners aren’t sure when leaks can be handled at home and when the water damage they cause need to be repaired and evaluated by professional water restoration technicians. You might notice these signs if you’re dealing with water damage that needs professional help.

You notice signs of mold, especially a musty odor. A distinctive, musty smell is one of the first signs of mold and mildew in a home. That means it’s important for you to take steps to stop the progression of mold and mildew before it grows more prevalent in your home.

Fabrics start to bleed, fade or stain. If you notice these problems with your curtains or the upholstery in your home, that can be a sign of too much moisture in your home. Don’t ignore this sign.

Your floorboards or furniture are damaged. Wet wood will start to warp within just a few days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Most of these problems won’t improve over time without professional intervention. So if you notice these issues, it’s important to start the water restoration process as soon as possible.

Keep Calm We Are On Our Way

9/13/2022 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

This Is Why We Do A Flood Cut

9/11/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

We Are Your Restoration Specialist.

8/26/2022 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Do you smell that?

8/25/2022 (Permalink)

Even small water damages have the potential to cause structural damage over time. The key to avoiding future problems is to call SERVPRO of Pascagoula 228-396-3695 as soon as a water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools SERVPRO uses during water damages:

Moisture Sensors-are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture Meters-are used to determine the actual moisture content in various materials. These readings allow SERVPRO to monitor the drying process.

Thermo hygrometers -measure temperature and relative humidity. Our IICRC (Institution of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conductive to drying.

When you have a water loss you can trust in SERVPRO to make it "Like it never even happened."

Call your local office at 228-396-3965.

What NOT To Do After A Flood

8/19/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

Are You Prepared For Water Damage?.

8/15/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Pascagoula too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pascagoula is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

Sometimes bad things happen... Call a Pro

8/4/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

We have Highly Trained Restoration Specialists

8/2/2022 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What's that smell?

8/2/2022 (Permalink)

Even small water damages have the potential to cause structural damage over time. The key to avoiding future problems is to call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3695 as soon as a water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools SERVPRO uses during water damages:

Moisture Sensors-are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture Meters-are used to determine the actual moisture content in various materials. These readings allow SERVPRO to monitor the drying process.

Thermo hygrometers -measure temperature and relative humidity. Our IICRC (Institution of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conductive to drying.

When you have a water loss you can trust in SERVPRO to make it "Like it never even happened."

Call your local office at 228-396-3965.

Detecting Water Damage

8/1/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

Have A Water Damage Emergency?

8/1/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

Our Water Damage Restoration Process

7/29/2022 (Permalink)

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Things To Check Before A Flood

7/27/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.     Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Did You Know One In 50 American Homeowners File A Water Damage Claim Every Year.

7/25/2022 (Permalink)

More American homeowners file water damage claims than you might expect. Given that about one in 50 American homeowners files water damage claims every year on their homeowner’s insurance, there’s a good chance that someone you know might have filed one last year.

Not only are water damage claims common, but they’re also growing. In fact, the insurance industry statisticians say that water damage claims have been growing annually over the past several years. But at the same time, fewer homeowners have made fire damage claims.

What you need to know about water damage

Many homeowners aren’t sure when leaks can be handled at home and when the water damage they cause need to be repaired and evaluated by professional water restoration technicians. You might notice these signs if you’re dealing with water damage that needs professional help.

You notice signs of mold, especially a musty odor. A distinctive, musty smell is one of the first signs of mold and mildew in a home. That means it’s important for you to take steps to stop the progression of mold and mildew before it grows more prevalent in your home.

Fabrics start to bleed, fade or stain. If you notice these problems with your curtains or the upholstery in your home, that can be a sign of too much moisture in your home. Don’t ignore this sign.

Your floorboards or furniture are damaged. Wet wood will start to warp within just a few days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Most of these problems won’t improve over time without professional intervention. So if you notice these issues, it’s important to start the water restoration process as soon as possible.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

7/19/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation TipsThere are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water. • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of flooding that results from a break in a frozen pipe or washing machine hose. • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe. • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits. • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances. Safety Tips after a Water Damaging Event • Stay away from rooms in which the ceiling has started to sag as a result of water retention. • Do not use electrical appliances that could have been damaged by fire or water. • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet. • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke. Recovery Tips Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water.   Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi/Gulfport area too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi, Ocean Springs, Pascagoula & Gulfport is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you at (228) 396-3965.

Before You Leave Town, Check These Items Off Your List

7/6/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Do Not Worry Help Is On The Way

7/1/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

Be SERVPRO ready so you don’t come back to damages in your home.

6/29/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Help Is One The Way

6/22/2022 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Things You Should Know Before Returning After A Flood

6/15/2022 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

<h3for-returning-to-your-household-after-a-flood">Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Potential hazard lurking in your plumbing-sewage cleaning.

6/15/2022 (Permalink)

Water damage does not just come from leaky pipes and intense storms. Lucky for you, there is any other potential hazard lurking in your plumbing-sewage cleaning. However, if you know what to look for, you can get it under control before any real damage occurs. 

MYSTERIOUS OVERFLOW

Have you ever noticed toilets overflow while you are taking a shower? This is not just happenstance, it is indicative of a clog between the toilet and the sewer. This clog prevents the water in your shower from draining, so it backs up into the waste water lines. From these lines, the first available place to escape is usually your toilet. There are a few possible soutions:

  • use a specialized plumbing tool called a snake
  • Locate and clear your drain clean out
  • Call professional restoration services

DRAINS THAT WILL NOT DRAIN

Have you just taken a bath, but now the water will not drain from the tub? You may also see this backup happening in your kitchen sink. This means you probably have a clogged pipe-either somewhere in your waste water lines or directly below your drain. This may be as easy as clearing hair or debris from your drain, but in not, it would be best to get help as soon as possible. You will want to head this situation off before more overflow causes water damage to your bathroom or kitchen.

A SWAMPY YARD

If your yard consistently smells like sewage and appears more damp than normal, you may have a larger sewage cleaning issue. If a sewage line has collapsed or your septic tank is overflowing, your yard may be filled with waste. You should not attempt to handle this situation yourself, as it can require difficult and delicate work. Make sure to call a professional service right away.

Issues with sewage cleaning can get kind of gross, but do not let that put you off from spotting and handling any problems that may arise. Remember, there are people out there that can fix it for you!

Household Water Damage Caused By Heavy Rain

6/8/2022 (Permalink)

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Our 6-Step Checklist For Water Damage Restoration.

6/1/2022 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Why A Flood Cut?

5/25/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

What you can do until help arrives

5/17/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

You May Have A Water Damaged Basement if......

5/16/2022 (Permalink)

Many families love having a basement in the home. It can be a utility space, an area for an in-law or college student to have a place to themselves, or just some extra storage room.

Basements do have at least one downside, though—because of their underground nature, they are prone to leaks and moisture retention from the surrounding soil.

While there’s a chance you’ll never have to deal with it, you’ll still want to learn the telltale signs of water damage that is either occurring or has already occurred. Below, we will look at some of the indicators that water damage is underway in your basement. And if you need anything from a second opinion to full mitigation and recovery, you know who to call.

Signs Your Basement Has Water Damage

Unpleasant, musky odors. What can enter the basement as natural, clean water from the soil can quickly turn unpleasant as it settles, soaks and sours, giving way to the musty odor many people associate with basements and underground areas. In fact many believe that basements have this smell built in, but ideally your basement would always smell as fresh as the rest of the house. The smell only occurs when mold and mildew are present in the environment, and though you may not see them at first, their odor will give them away quickly.

Flaking paint on masonry or walls. Waterproof paint sounds like a great idea to keep one’s basement dry forever, with no maintenance necessary. But truthfully it just holds off a leak until it’s had enough time to build up more potency. Eventually you’ll see the cracking, bubbling and flaking that betray the fact that water has seeped into your underground space.

Foundational cracks. Homes do shift occasionally over time, but a crack in your foundation should never be ignored, especially as it may indicate significant water leakage. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate the presence of water leaks, which can put undue pressure on the structure of your home, eventually making it unsound. Hairline cracks are nothing to panic over, but if they grow, you should call us to take action.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Tips For Conducting a Water Damage Inspection

5/12/2022 (Permalink)

There are few things worse for the structure of your home than untreated (or unnoticed) water damage.

Damage due to moisture can lead to unsightly stains, cosmetic issues and mold buildup, and it can also eat away at the structural elements of your home and cause significant issues if it is not quickly addressed.

With a little bit of knowledge for what to look for, all homeowners can be empowered to check for water damage around the house on a regular basis. Insurance claims are often over $10,000 for water damage, but the earlier you notice it, the more quickly you can have it restored.

How Can I Check for Water Damage in My Home?

Inspect your walls and ceilings. Because walls and ceilings make it easy to spot water damage, they are a good place to start. Unusual stains, softened drywall or bubbling paint can all be signs of water damage, whether it is a result of weather or a leaky pipe. It is also wise to pay extra attention to window frames and doors, as these are common damage hotspots.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since they are the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew which should always be checked out.

Inspect your roof. To prevent any water damage related to weather, you want to make sure your roof is doing its job as your first defense against rain. Check with binoculars for signs there may be issues, such as loose or twisted shingles or flashing that is not sealed. During the next bout of rain, you can also go out and verify that your gutters are pitched properly and draining away from your foundation correctly.

Pay close attention to the basement. While people used to think that damp basements were just a given, it does not have to be that way. Check your basement for any signs of moisture on a regular basis. A general damp feeling can often be fixed with a dehumidifier, but it can also be indicative of a much bigger problem in some instances. In any case, watch out for wet foundation walls, musty odors or water stains just in case.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

You May Have Sewer Problems If....

5/10/2022 (Permalink)

Water damage does not just come from leaky pipes and intense storms. Lucky for you, there is any other potential hazard lurking in your plumbing-sewage cleaning. However, if you know what to look for, you can get it under control before any real damage occurs. 

MYSTERIOUS OVERFLOW

Have you ever noticed toilets overflow while you are taking a shower? This is not just happenstance, it is indicative of a clog between the toilet and the sewer. This clog prevents the water in your shower from draining, so it backs up into the waste water lines. From these lines, the first available place to escape is usually your toilet. There are a few possible soutions:

  • use a specialized plumbing tool called a snake
  • Locate and clear your drain clean out
  • Call professional restoration services

DRAINS THAT WILL NOT DRAIN

Have you just taken a bath, but now the water will not drain from the tub? You may also see this backup happening in your kitchen sink. This means you probably have a clogged pipe-either somewhere in your waste water lines or directly below your drain. This may be as easy as clearing hair or debris from your drain, but in not, it would be best to get help as soon as possible. You will want to head this situation off before more overflow causes water damage to your bathroom or kitchen.

A SWAMPY YARD

If your yard consistently smells like sewage and appears more damp than normal, you may have a larger sewage cleaning issue. If a sewage line has collapsed or your septic tank is overflowing, your yard may be filled with waste. You should not attempt to handle this situation yourself, as it can require difficult and delicate work. Make sure to call a professional service right away.

Issues with sewage cleaning can get kind of gross, but do not let that put you off from spotting and handling any problems that may arise. Remember, there are people out there that can fix it for you!

Has your insulation been damaged by water?

5/6/2022 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Biloxi, Ocean Springs, Pascagoula and Gulfport!

Locally Owned Company with National Resources

5/6/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation TipsThere are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water. • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of flooding that results from a break in a frozen pipe or washing machine hose. • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe. • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits. • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances. Safety Tips after a Water Damaging Event • Stay away from rooms in which the ceiling has started to sag as a result of water retention. • Do not use electrical appliances that could have been damaged by fire or water. • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet. • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke. Recovery Tips Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water.   Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi/Gulfport area too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi, Ocean Springs, Pascagoula & Gulfport is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you at (228) 396-3965.

Before You Leave Town, Check These Items Off Your List

5/4/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

How to Prepare for Water Damage

4/27/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation TipsThere are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water. • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of flooding that results from a break in a frozen pipe or washing machine hose. • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe. • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits. • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances. Safety Tips after a Water Damaging Event • Stay away from rooms in which the ceiling has started to sag as a result of water retention. • Do not use electrical appliances that could have been damaged by fire or water. • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet. • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke. Recovery Tips Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water.   Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi/Gulfport/ Pascagoula area too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi, Ocean Springs, Pascagoula & Gulfport is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you at (228) 396-3965.

Do Not Worry Help Is On The Way

4/26/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

Your Nose Can Detect Water Damage

4/20/2022 (Permalink)

Your nose knows. One of the first indicators that mold or water damage is present is a musty or stale smell. Contact SERVPRO for water damage restoration and mold remediation.

Even small water damages have the potential to cause structural damage over time. The key to avoiding future problems is to call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3695 as soon as a water damage occurs.

 We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools SERVPRO uses during water damages:

 Moisture Sensors-are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture Meters-are used to determine the actual moisture content in various materials. These readings allow SERVPRO to monitor the drying process.

Thermo hygrometers -measure temperature and relative humidity. Our IICRC (Institution of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conductive to drying.

When you have a water loss you can trust in SERVPRO to make it "Like it never even happened."

Call your local office at 228-396-3965.

A Small Leak Could Result In A HUGE Problem

4/20/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Biloxi, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

The 3 Types of Flooding and What Causes Them

4/6/2022 (Permalink)

a street completely submerged in water and a flood warning sign in roadway Regardless of the cause of the flooding, SERVPRO of Biloxi/Ocean Springs/Gulfport has the team to help you recover from any disastrous event.

Flooding is a common natural disaster and claims more lives in the United States per year than hurricanes, tornadoes or lightning. Flooding can damage a community, an entire city or even just an individual home.

There isn’t a state or territory in the U.S. that isn’t affected by flooding. The damage and scale of events can differ, but there are always similarities in the type of floods and the casualties that result from them. There are typically three kinds of floods, and four reasons they happen.

3 Types of Natural Flooding

Flash floods are a common occurrence that happens when heavy rain enters an area and overwhelms the ground with moisture. Water begins to run off, creating a fast-moving flood that can carry away trash cans or even a car.

River floods are exactly what they sound like. When a river takes on too much water it begins to spill over into the banks creating damage.

Coastal floods occur near large bodies of water when a weather event causes ocean or gulf levels to rise. Cyclonic activity, storm surge and rising tides can all lead to coastal flooding.

The 4 Most Common Causes of Natural Flooding

Heavy rainfall. We are familiar with how heavy our spring showers can be here on the Coast, and we have all experienced a flood-covered road in the midst of a rain storm. These storms overfill our many small streams and create flash flooding and river flooding quickly. Our downtown areas are often more flood-prone in these kinds of storms due to lack of soil to absorb moisture.

Oceanic activity. You can’t live here on the Coast and not understand the flooding that results from rises in the Gulf. We have all experienced firsthand the damage from the numerous hurricanes that have come in over the years. Even a storm that veers away from our coastline can create a dangerous surge and beach front flooding.

Dams and levees failing. None of us will ever forget the levee break in 2005 from Hurricane Katrina, and the total destruction that resulted. These failures occur when a dam or levee is cracked or overwhelmed by extreme pressure, and they can no longer contain the surge of water behind them.

Snowmelts and ice dams. While we all feel truly thrilled when we see a flurry on the Coast, those to our north that experience prolonged freezing temperatures and high amounts of snow accumulation have to deal with flooding caused by snowmelt and ice dams. An ice dam, or ice jam occurs when a river becomes blocked by ice pushed downstream causing water to begin flowing over the boundaries.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

The Costly Truth About Water Damage

4/5/2022 (Permalink)

the underside of a sink showing water damage from leaking pipes If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Pascagoula.

When you bought or built your home, did you ever stop to think about seeing it with water flowing inside? That’s probably a no; we might consider if a home has flooded or not, but no one ever stops to picture it.

Sometimes water damage is unpreventable. You can do everything right and still get struck with plain old bad luck. Statistics show that you’re almost certain to encounter water damage of some kind at some point.

Do your part to protect your house by ensuring that your pipes and appliances are well-equipped and maintained. While you can still be struck with water damage, you can least calm the worry some by knowing you have done what you can to help prevent it.

24. This is the percentage of all home insurance claims with water damage. That means that one of every 50 homeowners will file an insurance claim because of water damage within a given year.

48. This is how long you have before your water problem becomes a mold problem. Sometimes it doesn’t even take that the long, so once water damage develops, have the water cleaned up as soon as possible.

98. This is the percentage of houses that have basements that will experience water damage of some type. Because this type of water damage is so common, it’s important to keep an eye out for discoloration and other signs of leaks.

10,234. This is the cost of the average insurance claim for water damage. Water damage can cause a lot of damage, impacting the house’s foundation, structure and your belongings.

14,000. This number is the number of Americans who experience water damage each day. Every six seconds, there’s a newly burst pipe or backed-up sewer.

13,000,000,000. This is the annual cost associated with water damage here in the United States! That’s a lot of money, but if you have had water damage to your home, you will understand how this number is so high.

These numbers range from small to overwhelmingly large, but you can relax knowing that most water damage is preventable as long as you keep up with home maintenance. Replacing pipes, appliances or hoses as needed will help you rest assured that you have done everything needed to help defy the odds.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

The Most Common Signs of a Water-Damaged Basement

5/27/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Biloxi/Ocean Springs/Gulfport is a full restoration company. Our restoration experts are on call and ready to help you

Many families love having a basement in the home. It can be a utility space, an area for an in-law or college student to have a place to themselves, or just some extra storage room.

Basements do have at least one downside, though—because of their underground nature, they are prone to leaks and moisture retention from the surrounding soil.

While there’s a chance you’ll never have to deal with it, you’ll still want to learn the telltale signs of water damage that is either occurring or has already occurred. Below, we will look at some of the indicators that water damage is underway in your basement. And if you need anything from a second opinion to full mitigation and recovery, you know who to call.

Signs Your Basement Has Water Damage

Unpleasant, musky odors. What can enter the basement as natural, clean water from the soil can quickly turn unpleasant as it settles, soaks and sours, giving way to the musty odor many people associate with basements and underground areas. In fact many believe that basements have this smell built in, but ideally your basement would always smell as fresh as the rest of the house. The smell only occurs when mold and mildew are present in the environment, and though you may not see them at first, their odor will give them away quickly.

Flaking paint on masonry or walls. Waterproof paint sounds like a great idea to keep one’s basement dry forever, with no maintenance necessary. But truthfully it just holds off a leak until it’s had enough time to build up more potency. Eventually you’ll see the cracking, bubbling and flaking that betray the fact that water has seeped into your underground space.

Foundational cracks. Homes do shift occasionally over time, but a crack in your foundation should never be ignored, especially as it may indicate significant water leakage. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate the presence of water leaks, which can put undue pressure on the structure of your home, eventually making it unsound. Hairline cracks are nothing to panic over, but if they grow, you should call us to take action.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

TIps for Keeping Your Home Dry During Heavy Rains

4/5/2021 (Permalink)

Water damage can happen to your home in a variety of ways. Many homeowners (including some here in Biloxi) think that only severe storms and floods or a major appliance malfunction involving your washing machine or dishwasher cause water damage.

But heavy rains are a significant water damage threat, too. These drenching storms frequently happen in our area during the spring and summer months. If your home is not prepared, these storms can cause costly damage.

Water Damage Is Common

Millions of Americans file claims to repair home water damage every year. Insurance industry experts estimate that as many as one out of every 50 homeowners will file a water damage claim this year.

Depending on how many people live in your neighborhood, that can mean someone you know will have to deal with water damage this year.

Homeowners can’t always avoid water damage. For example, severe storms, tornadoes and hurricanes can cause significant damage to many homes in the community. And homeowners can’t avoid these natural disasters.

But sometimes more common problems, namely heavy rains, can cause water damage to your home. Homeowners can avoid this type of damage if they ensure your home is well-maintained.

Getting Ready for Wet Weather

Our teams are prepared to help homeowners repair water damage. We’re experts, and that means we see many of the issues that cause the damage in the first place.

Because we know how the damage happens, we’ve put together some ideas to help you avoid it:

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to connect with a landscaping expert to look for ways to protect your yard.

Choose the right type of landscaping. Many people choose plants and flowers for aesthetic effect. But choosing landscaping items carefully can ensure your home is prepared for heavy rains. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Timeline for water damage to your home or business

3/18/2021 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Pascagoula

SERVPRO of Pascagoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you find yourself in need of help, call us 24/7 and let our team take care of your home or business needs. You can call 228-396-3965 or 1-800-SERVPRO anytime day or night. 

Signs to look for when You're dealing with water damage

2/2/2021 (Permalink)

More American homeowners file water damage claims than you might expect. Given that about one in 50 American homeowners files water damage claims every year on their homeowner’s insurance, there’s a good chance that someone you know might have filed one last year.

Not only are water damage claims common, but they’re also growing. In fact, the insurance industry statisticians say that water damage claims have been growing annually over the past several years. But at the same time, fewer homeowners have made fire damage claims.

What you need to know about water damage

Many homeowners aren’t sure when leaks can be handled at home and when the water damage they cause need to be repaired and evaluated by professional water restoration technicians. You might notice these signs if you’re dealing with water damage that needs professional help.

You notice signs of mold, especially a musty odor. A distinctive, musty smell is one of the first signs of mold and mildew in a home. That means it’s important for you to take steps to stop the progression of mold and mildew before it grows more prevalent in your home.

Fabrics start to bleed, fade or stain. If you notice these problems with your curtains or the upholstery in your home, that can be a sign of too much moisture in your home. Don’t ignore this sign.

Your floorboards or furniture are damaged. Wet wood will start to warp within just a few days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Most of these problems won’t improve over time without professional intervention. So if you notice these issues, it’s important to start the water restoration process as soon as possible.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. 

Contact us at any time to learn more about our restoration services.

How to Do a Household Water Damage Inspection

2/2/2021 (Permalink)

There are few things worse for the structure of your home than untreated (or unnoticed) water damage.

Damage due to moisture can lead to unsightly stains, cosmetic issues and mold buildup, and it can also eat away at the structural elements of your home and cause significant issues if it is not quickly addressed.

With a little bit of knowledge for what to look for, all homeowners can be empowered to check for water damage around the house on a regular basis. Insurance claims are often over $10,000 for water damage, but the earlier you notice it, the more quickly you can have it restored.

How Can I Check for Water Damage in My Home?

Inspect your walls and ceilings. Because walls and ceilings make it easy to spot water damage, they are a good place to start. Unusual stains, softened drywall or bubbling paint can all be signs of water damage, whether it is a result of weather or a leaky pipe. It is also wise to pay extra attention to window frames and doors, as these are common damage hotspots.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since they are the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew which should always be checked out.

Inspect your roof. To prevent any water damage related to weather, you want to make sure your roof is doing its job as your first defense against rain. Check with binoculars for signs there may be issues, such as loose or twisted shingles or flashing that is not sealed. During the next bout of rain, you can also go out and verify that your gutters are pitched properly and draining away from your foundation correctly.

Pay close attention to the basement. While people used to think that damp basements were just a given, it does not have to be that way. Check your basement for any signs of moisture on a regular basis. A general damp feeling can often be fixed with a dehumidifier, but it can also be indicative of a much bigger problem in some instances. In any case, watch out for wet foundation walls, musty odors or water stains just in case.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages.

 Get in touch today to speak with a water damage restoration expert.

Heavy Rainfall Can Lead to Water Damage to Your Home

5/8/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Biloxi/Ocean Springs/Gulfport has the trained technicians to fully restore your home.

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Key Benefits of Our 6-Step Water Damage Restoration Process

4/17/2020 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What to Know Before Returning to Your Home After a Flood

4/9/2020 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Water Damage Process

2/5/2020 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.

Water Damage in your Insulation

2/5/2020 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Pascagoula!

A Small Leak Could Be A Big Problem

11/15/2019 (Permalink)

There’s no such thing as a small disaster. Even a small water leak has the potential to blossom into a big problem later. The key to avoiding a loss is to take care of every water problem as soon as it’s discovered. Unseen water can soak through walls, seep through carpet and pool on sub floors causing major problems over time. SERVPRO of Pascagoula has the equipment, training, and experience to fix all your water damage needs. We can safely clean and restore homes utilizing the following procedures:

  • Identify the Source/ Type of Water
  • Measure Temperature and Humidity for Drying Analysis
  • Survey the Extent of Damage and Inspect the Premises For Hidden Moisture 
  • Perform Emergency Water Extractions 
  • Move and Block Furniture & Contents
  • Inspect Carpet Pad/Carpet and Provide Service
  • Apply Necessary Treatments (Disinfectants/ Deodorization)
  • Utilize Advanced Drying and Monitoring Equipment
  • Dispose of Reuse

Our team will work efficiently to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems, call us at 228-475-3473

Detecting a Water Leak

11/8/2019 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Prepare your Home for Potential Water Damage

11/7/2019 (Permalink)

Flooding in your home can happen at anytime, but your home can be even more exposed to water damage when it rains. As we go through hurricane season, storm damage becomes more of a threat to your property.  Here are a few tips to avoid damage caused by storm and water.  

1. Modify your homes water valves.  If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a pile of you-know-what.  You may want to consider installing an interior or exterior backflow valve.  Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.  

2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.

3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 

4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Pascagoula a call at 228-475-3473. 

What is a Flood Cut

11/6/2019 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

The Water Damage Process / SERVPRO of Pascagoula

9/19/2018 (Permalink)

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What you can do until help arrives

9/19/2018 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 475-3473

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Now Hiring: Restoration Technicians

8/23/2018 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call. E

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to: sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Pascagoula:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Water Damage Restoration after Storm

8/23/2018 (Permalink)

After a storm causes water damage to your home, it's important for you to obtain professional remediation services. These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.  Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Powerful truck-mounted water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quickly removing water from submerged rooms or basements is essential for the limiting of water damage in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area. Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation. Mold Inspection and Removal is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold-infested areas. Our protocol will contain mold and mold spores to keep them from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.  Choose SERVPRO Today! If your property has water damage in need of restoration, call SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

 Highly-Trained Water Restoration Specialists

SERVPRO of Pascagoula is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help at (228) 475-3473.

Prepared for Water Damage?

3/5/2018 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Pascagoula too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pascagoula is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

Vacation Planning? Prepare your home!

11/13/2017 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-475-3473. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.