Recent Water Damage Posts

Heavy Rainfall Can Lead to Water Damage to Your Home

5/8/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Biloxi/Ocean Springs/Gulfport has the trained technicians to fully restore your home.

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Key Benefits of Our 6-Step Water Damage Restoration Process

4/17/2020 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What to Know Before Returning to Your Home After a Flood

4/9/2020 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Water Damage Process

2/5/2020 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.

Water Damage in your Insulation

2/5/2020 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Pascagoula!

A Small Leak Could Be A Big Problem

11/15/2019 (Permalink)

There’s no such thing as a small disaster. Even a small water leak has the potential to blossom into a big problem later. The key to avoiding a loss is to take care of every water problem as soon as it’s discovered. Unseen water can soak through walls, seep through carpet and pool on sub floors causing major problems over time. SERVPRO of Pascagoula has the equipment, training, and experience to fix all your water damage needs. We can safely clean and restore homes utilizing the following procedures:

  • Identify the Source/ Type of Water
  • Measure Temperature and Humidity for Drying Analysis
  • Survey the Extent of Damage and Inspect the Premises For Hidden Moisture 
  • Perform Emergency Water Extractions 
  • Move and Block Furniture & Contents
  • Inspect Carpet Pad/Carpet and Provide Service
  • Apply Necessary Treatments (Disinfectants/ Deodorization)
  • Utilize Advanced Drying and Monitoring Equipment
  • Dispose of Reuse

Our team will work efficiently to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems, call us at 228-475-3473

Detecting a Water Leak

11/8/2019 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Prepare your Home for Potential Water Damage

11/7/2019 (Permalink)

Flooding in your home can happen at anytime, but your home can be even more exposed to water damage when it rains. As we go through hurricane season, storm damage becomes more of a threat to your property.  Here are a few tips to avoid damage caused by storm and water.  

1. Modify your homes water valves.  If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a pile of you-know-what.  You may want to consider installing an interior or exterior backflow valve.  Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.  

2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.

3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 

4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Pascagoula a call at 228-475-3473. 

What is a Flood Cut

11/6/2019 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

The Water Damage Process / SERVPRO of Pascagoula

9/19/2018 (Permalink)

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What you can do until help arrives

9/19/2018 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 475-3473

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Now Hiring: Restoration Technicians

8/23/2018 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call. E

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to: sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Pascagoula:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Water Damage Restoration after Storm

8/23/2018 (Permalink)

After a storm causes water damage to your home, it's important for you to obtain professional remediation services. These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.  Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Powerful truck-mounted water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quickly removing water from submerged rooms or basements is essential for the limiting of water damage in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area. Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation. Mold Inspection and Removal is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold-infested areas. Our protocol will contain mold and mold spores to keep them from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.  Choose SERVPRO Today! If your property has water damage in need of restoration, call SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

 Highly-Trained Water Restoration Specialists

SERVPRO of Pascagoula is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help at (228) 475-3473.

Prepared for Water Damage?

3/5/2018 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Pascagoula too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pascagoula is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

Vacation Planning? Prepare your home!

11/13/2017 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-475-3473. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.