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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Natural Disaster and your Business

2/5/2020 (Permalink)

Nobody want interruption to their business ever! Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Pascagoula with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated! Call us today!

Let SERVPRO professionals help your business

2/5/2020 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Pascagoula is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-4753473 or email us at sp8684@SERVPRObiloxi.com 

The Weather is Not the Only Thing Hot During the Summer

2/5/2020 (Permalink)

Summer is a time to get out and have fun. The weather is not the only thing that heats up during these few months. 

Be aware of the risk of fires and prepare by checking the batteries in your smoke detectors and having functioning fire extinguishers. 

5,700 homes experience grill related fires every year. In fact, 57% of fires happen within four months; May, June, July, and August. Grill fires happen when someone mishandles the igniting of the grill with a spark or flame. Mechanical issues such as broken containers or pipes also can increase the risk of causing a fire. 

For precautionary measures, before the startup of grilling season check your grills condition, clean it, check the drip pan, and anything else that could potentially have grease on it from previous cookouts. Inspect each part of your barbecue pit to make sure everything is attached properly. Also, be sure you are in a grill-friendly environment free of branches, roofs or any sort of overhang when igniting the grill. Be prepared for a fire, as grease and fat are likely to catch on fire. Keep baking soda near the grill in case a grease fire breakout. If you find yourself faced with a fire emergency, do not hesitate to call SERVPRO of Pascagoula at 228-475-3473

We will get to the Root when Dealing with Soot

2/5/2020 (Permalink)

After a fire is put out, property owners expect the need to replace any items that have burned. What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

As smoke rises, it can seep into your walls, ceiling, and roof. Once the smoke fills your your attic or crawl space, it increases the likelihood of moving into your HVAC. 

How SERVPRO Restores Your Property After A Fire

SERVPRO of Pascagoula is trained and has years of experience in removing and replacing insulation before your HVAC is affected. We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it "Like it never even happened."

Service During and Be Safe After

2/5/2020 (Permalink)

Survive DURING

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, ICC 500 storm shelter, or a small, interior, windowless room or hallway on the lowest floor that is not subject to flooding.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.

Be Safe AFTER

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

Storm Damage Prevention Tips

2/5/2020 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-475-3473 for all your storm remediation needs!

Water Damage Process

2/5/2020 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.

Water Damage in your Insulation

2/5/2020 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Pascagoula!

24 Hour Remediation Services

2/5/2020 (Permalink)

SERVPRO of Pascagoula is ready to answer the call 24/7/365!

As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. With our highly trained and certified technicians, we can prevent loses such as water damage and mold from being long-term problem for your business. With us being a 24-hour franchise, we have a flexible schedule to work around time strains you may have. 

We have the experience and the technology needed to solve any problem. If your business or residence is damaged by water, fire, or any other force of mother nature, do not hesitate to call SERVPRO of Pascagoula at 228-475-3473!

Financing Options with SERVPRO of Pascagoula

2/5/2020 (Permalink)

It has been said that "money cannot buy happiness", but having a safe home to enjoy certainly can promote happiness. So when your safe, happy home suffers water, fire, or another type of damage, what can you do to bring your home back to its former glory? Call SERVPRO of Pascagoula as soon as it happens and we'll make it "Like it never even happened."

But we know the necessary repairs can be expensive. Certainly, we don't want to add financial difficulty to an already difficult time such as cleaning up after damage to your home. That's why SERVPRO of Pascagoula recently partnered with GreenSky in order to help with the cost of these repairs. GreenSky offers different payment options to our customers. The approval process is simple! Our customers can apply by phone, online, or using the GreenSky app! It takes only a few minutes to apply! Whether you're applying to cover the cost of your insurance deductible or the entire cost of your repairs, GreenSky can help with the cost and SERVPRO of Pascagoula can get your house back in top shape!

You Can Trust SERVPRO!

11/19/2019 (Permalink)

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

Over 1,600 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

What To Do After a Water Damage

11/19/2019 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Commercial Fire/Water Damage

11/19/2019 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Pascagould.  At SERVPRO of Pascagoula, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. At SERVPRO of Pascagoula, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. If your find yourself in this situation, call SERVPRO of Pascagoula.

We Will Restore Your Home Day or Night in Pascagoula After a Flood

11/19/2019 (Permalink)

Keeping your Family Safe Before and During Flood Damage in Pascagoula

While flood damage in Pascagoula can be easy to deal with on your own, adding a family and household into the mix can significantly complicate matters. Protecting your home and belongings before a major storm or hurricane hits the area should factor into your thought processes as well. The further ahead of a storm you plan for disaster, the more likely you are to make it through without undue troubles.

Keep Safety in Mind

Flood Damage in Pascagoula can pose a significant hazard to the health and safety of you and your family. Do your best to follow public service announcements about incoming storms and any evacuations that they may warrant, as these warnings are not made lightly and failing to follow them can lead to severe consequences. Additionally, you should have a waterproof container full of first aid supplies, flashlights, drinking water, and other survival essentials that you can access in times of need.

Have a Second Place to Stay

Having a place to stay set up before disaster strikes can help you get to a safer position without confusion and time pressure. Relatives who live further inland or in elevated areas may be able to offer refuge. If this option is not available to you, please try to identify towns with hotels that fare better in most storms than your neighborhood.

Stay Away from Floodwaters

Whether you choose to ride out the storm at home or evacuate elsewhere please be aware of the dangers floodwaters pose both to individuals and vehicles. SERVPRO technicians have specialized protective gear before entering any flooded area.

SERVPRO of Pascagoula stays prepared before, during, and after every major storm to help out local homeowners with flood damage Call us 24/7 at (228)475-3473

Protecting Your Belongings During Cleanup after Flood Damage

11/19/2019 (Permalink)

Seek the professional help of SERVPRO when you find flood damage in your home

When severe weather events affect the residences in the Pascagoula area, the interior of your home might suffer dramatically. Many homeowners find that water from lakes and streams invade their home's living space by only an inch or two, but still make a mess of things located much higher. Restoring your home after a flood includes protecting your home's contents.

If your Pascagoula home suffers flood damage, protecting your belongings needs to start immediately, also. After we remove the majority of the water with our extraction equipment, we then proceed to remove any visible debris lying on your home's floors. This provides us with clearer walkways within your home, increasing safety levels.

As we remove flood damaged materials in your home, we also need to remove your family's belongings. We do this to protect them from possible damages, to ensure those items that require restoration receive it, and to remove anything that might hinder our work crews.

Working in teams of two people, we inventory and carefully box your items. Our employees carry this task out in a standardized measures, ensuring that your home's inventory sheets' format remains consistent from one room to another. We also make a note of items that show damage or other problems, and at times, take photos of the damage for later reference. These notes and other evidence can assist you in making insurance claims and replacing such items, as well.

Making your house "Like it never even happened." after flood damage includes taking care of your belongings. Correctly inventorying your items helps us return these to their proper locations inside your home. Working in groups of teams, SERVPRO knows how to restore your home's interior after flood damage while protecting undamaged belongings.

SERVPRO of Pascagoula is always available to help. Call our 24-hour service line at (228) 475-3473 so we can start the work your home needs and deserves.

Restoring Your Home As Quickly as Possible

11/19/2019 (Permalink)

SERVPRO Offers Fast and Thorough Storm Damage Restoration Services

Pascagoula homeowners are no stranger to severe weather systems passing through the area. While you cannot always account for when these strong storms are coming through the area, or adequately prepare for what they might entail, you should always be mindful of the damage that severe weather can do to your home.

Storm damage to your Pascagoula home can happen very quickly and with minimal warning. Something as simple as a dead tree on your property could substantially damage your house and force its way through the structural shell of your residence when it falls over, or limbs are broken off. Worse still, in many cases where storm damage affects your home, the storm itself is far from over.

What this means for your house is the probability of compounding issues such as flooding or water damage. That is why you should contact our team of SERVPRO restoration specialists as soon as you can following a disastrous incident like this. The more of a chance that our technicians have of getting to the problem early, the less subsequent damage that could result from the openings of your home.

From the moment that our SERVPRO professionals arrive at your house, our primary concern is boarding up or tarping over the exposed and vulnerable points of your house. While this might not be the most exciting looking process, it protects your home from further damage from the storm that might still be passing through or other weather events that might follow closely behind.

An assessment of both the exterior issues of your home as well as the potential water damage is another preliminary step to the restoration process that helps our team determine what areas require the most immediate attention. For substantial damages, our technicians can utilize controlled demolition to prepare the area for reconstruction efforts to follow.

Storm damage can rear its ugly head in several different ways, but you can trust in the experience and professionalism of SERVPRO of Pascagoula to help you through every step of the restoration process. In these situations, quick reactions can save your home from further damage and more costly repairs. You can call our emergency response team 24/7 at (228)475-3473

Home Sweet..... Mold?

11/15/2019 (Permalink)

Microbial growth is a serious problem for one to have in their home or business! Most people do not even know that they have microbial growth cultivating in their property. One way microbial growth makes itself known is it gives off an musty odor. It is important to not ignore a smell like this in you home or business. Leaving microbial growth alone to grow will only increase the cost of getting it removed. It is also putting the occupant(s) of the building's health at risk. You need to address the situation immediately. We will remedy your loss "Like it never even happened." Why wait? The microbial growth is not. It is only getting stronger and harsher. Call us at (228) 475-3473. We are always here to help.

IICRC Certified

11/15/2019 (Permalink)

SERVPRO of Pascagoula, MS, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Pascagoula
SERVPRO of Pascagoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Extension Cords Safety Tips

11/15/2019 (Permalink)

Extension cords are one of the most commonly misused items in a home and at the office.  To ensure safety use these following tips when using extension cords.

  • Determine the correct wattage required to power the device and be sure to select the correct size of the extension cord.  If connecting two or more devices, add together the wattage rating for all devices to prevent overload.
  • Select the appropriate extension cord for using devices indoor or outdoor.
  • Do not use extension cords that are cut or damaged. Touching the exposed strand of wire can give someone electric shock or burn.
  • Be sure to unplug extension cords when finished using due to the cord will still conduct electricity until it is unplugged.
  • Running a cord under carpet or across a doorway is unsafe.

A Small Leak Could Be A Big Problem

11/15/2019 (Permalink)

There’s no such thing as a small disaster. Even a small water leak has the potential to blossom into a big problem later. The key to avoiding a loss is to take care of every water problem as soon as it’s discovered. Unseen water can soak through walls, seep through carpet and pool on sub floors causing major problems over time. SERVPRO of Pascagoula has the equipment, training, and experience to fix all your water damage needs. We can safely clean and restore homes utilizing the following procedures:

  • Identify the Source/ Type of Water
  • Measure Temperature and Humidity for Drying Analysis
  • Survey the Extent of Damage and Inspect the Premises For Hidden Moisture 
  • Perform Emergency Water Extractions 
  • Move and Block Furniture & Contents
  • Inspect Carpet Pad/Carpet and Provide Service
  • Apply Necessary Treatments (Disinfectants/ Deodorization)
  • Utilize Advanced Drying and Monitoring Equipment
  • Dispose of Reuse

Our team will work efficiently to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems, call us at 228-475-3473

When Thunder Roars, Go Indoors

11/15/2019 (Permalink)

It’s that time of the year. Summer comes with rain. Rain comes with thunder storms and lightning. Lightning is a leading cause of injury and death from weather-related hazards. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms. Thunderstorms are dangerous storms that include lightning and can:

  • Include powerful winds over 50 MPH;
  • Create hail; and
  • Cause flash flooding and tornadoes.

IF YOU ARE UNDER A THUNDERSTORM WARNING, FIND SAFE SHELTER RIGHT AWAY

  • When thunder roars, go indoors!
  • Move from outdoors into a building or car.
  • Pay attention to alerts and warnings.
  • Unplug appliances.
  • Do not use landline phones.

HOW TO STAY SAFE WHEN A THUNDERSTORM THREATENS

Benefits of a National Brand

11/15/2019 (Permalink)

SERVPRO is the only mitigation company with national advertising. You know us and trust us. Effective results are the results of consistent training and execution.

Since 1967, SERVPRO Industries, Inc. has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigations skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state –approved Continuing Education Course Location and an IICRC-approved school since 1997. In May of 2005, SERVPRO moved to a new corporate location with an innovative and much larger Training Center.

SERVPRO Industries, Inc. is one of nine organizations qualified to offer the Applied Structural Drying course. The Applied Structural Drying course covers the effective, efficient, and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision-making within a restorative drying environment. Students will experience live, hands-on use of instruments, extraction systems, drying equipment, and chemistry use in an actual flooded building situation.

Detecting a Water Leak

11/8/2019 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Fire Damage:Common Causes

11/8/2019 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires. Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

Commercial Mitigation

11/8/2019 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Pascagoula.  At SERVPRO of Pascagoula, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Pascagoula, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

Prepare your Home for Potential Water Damage

11/7/2019 (Permalink)

Flooding in your home can happen at anytime, but your home can be even more exposed to water damage when it rains. As we go through hurricane season, storm damage becomes more of a threat to your property.  Here are a few tips to avoid damage caused by storm and water.  

1. Modify your homes water valves.  If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a pile of you-know-what.  You may want to consider installing an interior or exterior backflow valve.  Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.  

2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.

3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 

4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Pascagoula a call at 228-475-3473. 

How Soon Does Mold Damage Start After Flooding?

11/7/2019 (Permalink)

Mold growth can become a serious risk whenever standing water is present in a home. Flood water may contain bacteria, debris, chemicals, and other dangerous substances. This water is considered contaminated black water, or Category Three water, and is particularly prone to causing mold. Signs of mold may become evident within 24 to 48 hours after flooding and intensify within 72 to 96 hours, or three to four days.

Within 24 to 48 Hours

In just one to two days, several indications of mold may already be detectable. Sign to watch for include:

  • Musty odors
  • Elevated presence of microbiological volatile organic compounds
  • Spore development

It is important to make progress toward mitigation as soon as possible. If a professional service pumps out standing water during this stage and starts the cleaning, disinfection, and drying process, it may be possible to prevent problematic mold growth.

Within Several Days

Mold may start to grow and spread as time goes by. Within just 72 to 96 hours

  • Fast-growing colonies may emerge
  • Visible growth may become apparent
  • Odors will intensify
  • Microbiological volatile organic compounds may reach risky levels

It is best to have the pumping, cleaning, and disinfecting stages of mitigation completed within this time frame. Professionals can also tear out porous contents and building materials that support mold. Ideally, a flooded home will already be drying with professional equipment such as air movers and dehumidifiers. If water is still standing, mold may become a serious issue that will require testing and specialized mitigation methods.

Take action as soon as possible, ideally within the first 24 hours following a flood, to eliminate the presence of water and residual moisture in a residence. The longer you wait, the more likely it is that mold growth will develop. Residential mitigation and restoration experts can clean up and repair flood damage and determine whether mold is present.

Reasons NOT to Drive on a Flooded Street

11/7/2019 (Permalink)

Heavy rainfall, severe storms, melting snow, and other natural events can cause a single flooded street or affect all of  your area. As people try to go about their normal routines when this happens, they are sure to come across several flooded roads. The most important of all travel tips during flooding is not to drive on those roads. Here are just a few of the reasons why to steer clear of streets covered by water.

1. Water Hides Many Disasters

There may be downed power lines, sinkholes, washed out pavement, and other disasters could be lurking below the surface of the waves. Even if there's only an inch or two, your tires could be damaged by debris lying out of sight.

2. It's Hard To Tell How Deep the Water Is

Without obvious clues, it's hard to estimate how deep the water is on a flooded street. This is particularly dangerous at night and on unfamiliar roads. It doesn't take long for you to get into water that is too deep to navigate.

3. Tire Buoyancy Can Float You Into Trouble

Weather-sealing and plenty of air pressure make it possible for your car to float just enough that you can't accurately tell how deep the water is. A tiny bit of buoyancy also removes any chance of friction, so you and your car are at the mercy of the flow of water. It isn't uncommon for cars in this situation to get sucked into drainage systems, rivers, and other bodies of water.

4. Engines Suck Up a Lot of Water

Engines create a powerful vacuum, sucking in air, debris, or water. When you drive on flooded roads, enough water gets sucked up to cause very expensive damages. In addition to this problem, you may find the computer destroyed, carpeting ruined, and wiring systems corroded.

5. Water Damaged Cars Require a Complete Overhaul

Water damage specialists will completely dismantle your car. Each piece of the automobile will be either dried or replaced, treated with chemicals, sealed, and then reassembled.

A flooded street is deceptively dangerous. Don't ever drive on them because of the risks to yourself and your car.

What is a Flood Cut

11/6/2019 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

CE Class Registration for December 10, 2019

11/4/2019 (Permalink)

CE Class Registration

SERVPRO of Pascagoula is now registering for our up coming CE Class. The CE class will be held December 10, 2019. We will be doing two CE class that day. Schedule is as follows:

9am-1pm- Understanding the Restoration Industry Property Fire Damage Restoration (4 Hour Course)

1pm-1:45pm we will break for lunch

2pm-5pm-Ethics (3 Hour Course)

You can register for one of the courses or both. 

To register please follow the directions below:

Email Briana@SERVPRObiloxi.com

Please include the following information:

-Full name

-Phone number

-Place of employment

-Which classes you would like to sign up for 

Once you are signed up you will be added to an email list to get updates on the CE class. The place is to be determined at this moment. If you have any questions please email your questions to Briana@SERVPRObiloxi.com

We look forward to seeing you in class. 

SERVPRO of Pascagoula gets to the Root when Dealing with Soot

10/31/2019 (Permalink)

More Problems Caused By Fire

  After a fire is put out, property owners expect the need to replace any items that have burned.   What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

 As smoke rises, it can seep into your walls, ceilings, and roof.  Once the smoke fills your attic or crawl space, it increases the likelihood of moving into your HVAC.  

How SERVPRO Restores Your Property After A Fire

SERVPRO of Pascagoula, MS is trained and has years of experience in removing and replacing insulation before your HVAC is affected.  We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it “Like it never even happened.”  

Call us today at 228-475-3403

Teach the children

10/17/2019 (Permalink)

What happens when the fire alarm goes off in the night?

Do the kids know what to do?

Do they know where to go?

What happens after the alarm stops?

Gather everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. 

Practice your home fire escape plan twice a year, making the drill as realistic as possible. 

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The subject is to practice, not frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill. 

Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues. 

Once the emergency crews leave call us, we will do what is needed to get you back into your clean home, "like it never even happened."

SERVPRO of Pascagoula 228-475-3403

CE Class Schedule for 2018

10/3/2018 (Permalink)

CE Class Schedule 2018

Ethics (3 hours)

4/19/18

8:30 AM - 12 PM

Restoring Contaminated Buildings (2 hours)

6/21/18

8:30 AM - 11 AM

Mitigation Awareness and Response Seminar (2 hours)

8/16/18

8:30 AM-11 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/25/18

8:30 AM-1 PM

****If you have any questions or need to register for a class, please contact sp8684@SERVPRObiloxi.com.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Pascagoula Excels at Fire Damage Restoration

9/26/2018 (Permalink)

Fire damage can be a devastating event. Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get the professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process, which alleviates stress for you through a difficult time.

Ensure that the Fire Damage Restoration Company can handle your needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your home. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive.

SERVPRO of Pascagoula offers for fire damage restoration:
• HVAC system cleaning: removal of smoke odor and soot as well as moisture.
• Debris removal: burnt or water-logged debris. Cleaning of items, and possessions on location or at our facility. Our IICRC-certified technicians will provide you with the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry to help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down. 

Once the fire in your home has been extinguished, get together with your insurance adjuster and SERVPRO of Pascagoula. We will take the stressful burden from you and provide fair, expedient, and cost-effective results. Our goal is to get you back home as soon as possible. We will also have a final walk-through with you to ensure your complete satisfaction with the restoration of your fire-damaged home in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area.

SERVPRO of Pascagoula is Locally Owned, with National Resources.

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re nearby and ready to help residents with any size smoke and fire damage emergencies. Call us 24/7 for help. (228) 475-3473.

The Water Damage Process / SERVPRO of Pascagoula

9/19/2018 (Permalink)

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What you can do until help arrives

9/19/2018 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 475-3473

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold and Wallpaper how can SERVPRO of Pascagoula help?

9/19/2018 (Permalink)

Are you flipping a house? Do you find a lot of older homes have wallpaper? The wallpaper trend was very popular when those older homes were being built. Fast forward 20 years and you start to take that wallpaper off the walls and you see “Mold”. This is due to the long term moisture that could be trapped behind the wall paper and the sheetrock. This is more common in humid areas of the home such as in a bathroom.  Below is a picture that shows where the moisture was trapped behind the wallpaper and caused “Mold”. This is due to it not being able to dry properly.

***Please note that we do not know it is mold by just looking at it; to properly and scientifically say it is mold an Air Quality test needs to be performed to verify.

What is Black Mold? SERVPRO of Pascagoula can help

9/19/2018 (Permalink)

Black Mold, What is It? | SERVPRO of Pascagoula

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Flood Facts

9/19/2018 (Permalink)

Floods are one of the most common natural disasters in the US.

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Emergency Planning for Storm

9/19/2018 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

What can we offer you after your fire damage?

9/19/2018 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-475-3473

Fire Webs

9/19/2018 (Permalink)

Most people do not know that when a fire happens it can cause webs in your home that look like cobwebs. The photo shows what we call smoke webs. You can google this and it will give you the reason behind it, but let us explain it to you, it’s when plastics burn, the smoke carries a stronger charge than when wood, cotton or paper burns. Sometimes, this causes smoke residue to form the smoke webs. Depending on what exactly the webs are made of, they can be sticky, smeary, and more difficult to clean.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

We're Hiring!! Painter/Sheetrock

9/19/2018 (Permalink)

We are currently accepting applications for the Painter/carpentry. You must have your own reliable transportation to and from work as well as for emergency services when on call. Must always be accessible by phone. This is an hourly position. Paid bi-weekly, not by the job.

Experience:

Carpentry and sheet rock experience a must! Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration is a plus but not required. 


We are looking for an individual who possesses the following skills:

  • Great attitude
    • Steady and productive
    • Ability to be coachable and teachable.
    • Ability to read and follow directions and procedures
    • Ability to read and write English clearly
    • Ability to Work.
    • Someone who is detail-oriented
    • Strong customer service and interpersonal skills
    • Must have a valid driver's license and a clean background. We are a drug free work place.

    Send your resume to SP8684@SERVPRObiloxi.com

Review SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula online.

9/19/2018 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

https://www.facebook.com/SERVPRObiloxi/

Click Here To Review Us On Google 

https://www.yelp.com/biz/SERVPRO-of-biloxi-ocean-springs-gulfport-biloxi-2

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Financing Options with SERVPRO of Pascagoula

9/19/2018 (Permalink)

It has been said that "money cannot buy happiness", but having a safe home to enjoy certainly can promote happiness. So when your safe, happy home suffers water, fire, or another type of damage, what can you do to bring your home back to its former glory? Call SERVPRO of Pascagoula as soon as it happens and we'll make it "Like it never even happened."

But we know the necessary repairs can be expensive. Certainly, we don't want to add financial difficulty to an already difficult time such as cleaning up after damage to your home. That's why SERVPRO of Pascagoula recently partnered with GreenSky in order to help with the cost of these repairs. GreenSky offers different payment options to our customers. The approval process is simple! Our customers can apply by phone, online, or using the GreenSky app! It takes only a few minutes to apply! Whether you're applying to cover the cost of your insurance deductible or the entire cost of your repairs, GreenSky can help with the cost and SERVPRO of Pascagoula can get your house back in top shape!

Emergency Planning

9/19/2018 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473. Emergency Services available 24 hrs. a day. 

Cooking and Fire Prevention Safety

9/19/2018 (Permalink)

The Holidays are coming and we will be doing more cooking. And unless you live on takeout and fast food, cooking is necessary to feed your family. But not all of us were born Emeril Lagasse or Gordon Ramsay. We novice chefs need a little more help. And sometimes, accidents happen. According to the NFPA (National Fire Prevention Association) Two-thirds (67%) of home cooking fires started with the ignition of food or other cooking materials. Before you cook up a disaster, know how to put out potential fires.

How to prevent a kitchen fire

Stay nearby, this sounds unnecessary to say but unattended cooking was by far the leading contributing factor in fires between 2007 -2011.

According to the NFPA, unattended cooking is the leading cause of kitchen fires. Don’t leave your boiling spaghetti alone!

 Place your products elsewhere

Keep your towels, paper towels and pot holders away from open flames because they pose a fire hazard.

 Have the proper tools

Besides a lid and a fire extinguisher, ensure smoke detectors are working properly. Test them biannually.

 What to use to put out kitchen fire

Cookware lid

When cooking on a stove top, always keep a lid nearby that fits the pot or pan you’re using. That way, if the food catches fire, you can put the lid on to quickly smother the flames.

Salt

Use a handful of salt, which cuts off the oxygen supply and smothers the fire.

 Baking soda

Like salt, baking soda works to put out grease fires. For example, if grease falls to the bottom of the oven and catches fire, covering it with baking soda should put it out.

Fire extinguisher

If you don’t have access to salt, baking soda or water, use a fire extinguisher. Keep one handy in your kitchen in case of emergencies, Reith and Sexton suggest. Know where it is and how to use it.

Water

If your towel or pot holder catches fire, put it in the kitchen sink and douse it with water. Never use water to put out a grease fire. Pouring water onto a grease fire will make a bad situation worse.  This can cause burning oil to splatter or even bigger flames to form. Burning drops of grease or oil can spread quickly out of control.

How to put out a kitchen fire

Smother the flames Fire needs oxygen to thrive. Thwart flames by cutting off their supply.

 Turn off the heat

Remember to turn the burner off when a fire occurs. If the fire starts in an appliance such as your oven or microwave, immediately cut the power source and close the door. If you catch it early enough, there won’t be enough oxygen to keep the fire going, and the fire will die.

 Evacuate

Don’t be a hero. If a fire gets out of hand, you should get out of there. According to the National Fire Protection Association, 55 percent of non-fatal home cooking fire injuries occurred when the victims tried fighting the fire themselves.

 Call 911

Emergency service providers undergo many hours of training to handle these situations, so avoid putting yourself at unnecessary risk. Let professionals who know the risks and dangers handle it. 

 Be sure to stay safe and for more information and tips on what to do and not to do, see our website SERVPRO of Pascagoula. After the fire department leaves, there will be damage, call SERVPRO of Pascagoula to help make it “Like it never even happened”.  It’s best to call us directly at 228-475-3473.

Does your Gulf Coast Home have a Mold Problem?

8/23/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

When Storms or Floods Hit Pascagoula

8/23/2018 (Permalink)

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

SERVPRO of Pascagoula specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Pascagoula has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
  • Resources to Handle Floods and Storms

When storms hit Pascagoula, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 228-475-3473.

Helping to make it, "Like it never even happened".

SERVPRO of Pascagoula and IICRC Standards

8/23/2018 (Permalink)

SERVPRO of Pascagoula is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Job Safety - Biohazard Cleanup

8/23/2018 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. Basic Safety Risks Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits. Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
  • Beyond PPE’s now, let’s dive a little deeper. Workers must avoid exposures to microbial contamination and chemicals via skin contact, inhalation, and ingestion. This requires the use of PPE’s and good personal hygiene. Washing hands often and not eating in areas where work is being performed are two simple practices that should not be overlooked.  Even with the proper PPE’s, physical and emotional stress can take a toll. Pace yourself and take frequent breaks. Keep a watchful eye on those helping with cleanup and be vigilant of your surroundings. Drink plenty of water in order to stay hydrated. Seek medical attention if your body temperature exceeds 103degrees Fahrenheit, you experience dizziness or nausea or you have other health concerns. Talk to your primary care physician about tetanus or other vaccinations you may need. Handling Chemicals Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. The American Association of Poison Control Centers reported in 2004 that there were over 57,000 exposures, major or minor, reported from bleach across the United States. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 
  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

SERVPRO & Odor Eliminating

8/23/2018 (Permalink)

As experts in deodorization, SERVPRO of Pascagoula is trained to eliminate odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

HOW IT WORKS:

Negative pressure is created by the gas flow to the engine tube, causing the intake valves to open. This allows more air to pass through the venturi of the carburetor, which aspirates fuel from the carburetor in a combustion chamber mixture that is ignited by the spark plug at many times per second. The exhaust emission of a pulse-jet engine is low in pollutant components because the combustion is completed and burned to non-pollutant end products.

Call SERVPRO of Pascagoula for any questions or services.

228-475-3473

Carpet Cleaning Facts

8/23/2018 (Permalink)

Let SERVPRO of Pascagoula help you with all your carpet cleaning needs. Here at SERVPRO of Pascagoula, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

1.     The only reason to have your carpets cleaned is to remove the dirt.

  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.

2.     Having the right equipment is all a company needs to clean your carpets properly.

  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Pascagoula, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Pascagoula is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Pascagoula at 228-475-3473.

Fire Deodorization - Commercial

8/23/2018 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Pascagoula had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities.

Contact Phone Numbers

8/23/2018 (Permalink)

The following numbers are the only numbers SERVPRO of Biloxi/Gulfport/Ocean Springs/Pascagoula will be using from now on:

(228)396-3965-Main Phone Number
(228)872-0605 Ocean Springs
(601)947-9791 Pascagoula/Moss Point
(228)868-2232 Gulfport
(228)475-3473 Biloxi
(228)396-0416 Fax Number

All of our other numbers have been disconnected. Please feel free to contact us at any of the numbers listed above. SERVPRO is available to meet your needs day or night. Call us at any time! We would be delighted to assist you to make your water damage or fire damage experience, "Like it never even happened". 

As always, thank you for choosing SERVPRO. We are always here to help. How may we help you?

The Importance of Having a Fire Extinguisher in Your Home or Business

8/23/2018 (Permalink)

You could save your home from fire with a fire extinguisher at your ready.

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.

Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO of Pascagoula (228)475-3473. They live and work in the local community just like you and they can help make it, "Like it never even happened."

SERVPRO Here to Help

8/23/2018 (Permalink)

Back on April 19, 2017 SERVPRO received a call for help.  The local SERVPRO’s were not able to give the support that was needed to help the people in their city, Houston, TX.  So we assembled our team and headed West.  We were Houston bound to do what every we could to help where ever we could.  Not just our office but SERVPRO’s from all over the US.  Mississippi, Louisiana, Kentucky, Ohio, Alabama and other Texas Franchises were there to help.  We at SERVPRO know what it’s like when a disaster strikes.  We here on the MS Gulf Coast have made this call for Help several times in the past and that is why we are always one of the first to be on site when needed.  These pictures only tell part of the story.  It shows you the damage that a flood can do to a home but not what it can do to a person inside.

Soot Damage Caused by Fire

8/23/2018 (Permalink)

When a fire happens, it causes soot. (Soot: A black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire then it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface to long it can breakdown that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Now Hiring: Carpet Cleaners

8/23/2018 (Permalink)

EXPERIENCE PREFERRED BUT NOT NECESSARY - will train the right candidate but we also do tile cleaning, upholstery cleaning, a/c & dryer vent cleaning, van repairs and maintenance.

 MUST have clean driving record and background check, MUST have own reliable transportation, MUST be able to pass a drug test, MUST be able to lift 50+ lbs., and MUST be able to cover on call shift for 1 week every month for afterhours emergencies.

 - Hours are Monday - Friday 7:45 a.m. - 5:00 p.m.*

 *** Unless schedule requires work to be done after 5pm.

 MUST be well groomed, friendly, outgoing, customer oriented, professional, and a team playing individual!! We are a small company and have close relationships with our valued clients!

  Please email your resume to SP8684@SERVPRObiloxi.com with any previous experience as well as references.

 No phone calls or walk-ins please.

 Compensation depends on experience, pay is hourly - pay period is biweekly.

Now Hiring: Restoration Technicians

8/23/2018 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call. E

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to: sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Pascagoula:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Commercial Carpet Cleaning

8/23/2018 (Permalink)

Let SERVPRO of Pascagoula help you with all your carpet cleaning needs. Here at SERVPRO of Pascagoula, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

  1. The only reason to have your carpets cleaned is to remove the dirt.
  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.
  1. Having the right equipment is all a company needs to clean your carpets properly.
  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Pascagoula, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Pascagoula is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Pascagoula at 228-475-3473.

Emergency Ready Profile (ERP)

8/23/2018 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

For Immediate Service, Call SERVPRO in Pascagoula

8/23/2018 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula provides 24-hour emergency service and is dedicated to being faster to any size disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (228) 475-3473

Residential Services

Whether your home needs emergency flood damage restoration or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, SERVPRO has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Air Quality

8/23/2018 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

·         Is anyone smoking indoors? No one should smoke indoors.

·         Can you see or smell mold or mildew? 

·         Is the humidity regularly above 50 percent?

·         Are there leaks or standing water anywhere—kitchen, basement, attic?

·         Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?

·         Is there an attached garage or basement where cars, lawnmowers, or motorcycles are stored?

·         Are household chemicals, paints, or solvents stored indoors or in an attached garage or basement?

·         Have you recently remodeled or added new furniture or carpeting, or painted?

·         Do you use odor-masking chemicals or "air-freshening" devices?

·         Has kitchen or food garbage been covered and removed?

·         Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Pascagoula at 228-475-3473 for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

Water Damage Restoration after Storm

8/23/2018 (Permalink)

After a storm causes water damage to your home, it's important for you to obtain professional remediation services. These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.  Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Powerful truck-mounted water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quickly removing water from submerged rooms or basements is essential for the limiting of water damage in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area. Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation. Mold Inspection and Removal is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold-infested areas. Our protocol will contain mold and mold spores to keep them from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.  Choose SERVPRO Today! If your property has water damage in need of restoration, call SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

 Highly-Trained Water Restoration Specialists

SERVPRO of Pascagoula is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help at (228) 475-3473.

Removing Mold from your Bathroom

8/23/2018 (Permalink)

Your bathroom is the number one room in residential and commercial buildings susceptible to mold growth. Mold can be found indoors and outdoors; however, it is more dangerous to people's health when found indoors. At the first sign of mold's toxic fungus, action needs to be taken to help prevent the rapid spread of mold spores. 

Bathroom Ventilation and Moisture

Bathrooms develop a great deal of moisture from showers, baths, and the humidity in the air. This is what causes mold spores to grow. Without proper ventilation, the wet areas of the bathroom do not dry properly leaving a perfect opportunity for mold spores to colonize and spread throughout the room.

Flood Damage and Mold Growth in Bathrooms

Bathrooms, much like kitchens, are prone to floods and water damage in both residential and commercial property. It takes only 48 hours for an untreated area exposed to excess moisture to develop colonized mold spores. Mold can damage residential and commercial properties, but it is more detrimental to commercial property because it can cause a business to have to close down for repairs. Interrupting the flow of business can cost more than the necessary mold remediation to remedy the problem.

Mold Removal Products 

Mold is hazardous to the inhabitants of any residential or commercial property. Remedying the issue is not as simple as one would like it to be. The Institute of Inspection Cleaning, Restoration Certification (IICRC), and the Environmental Protection Agency (EPA) suggest mold in an excess of three square feet should be remediated by a licensed and certified mold remediation firm immediately at the onset of mold spore growth. Certified firms are recommended because they are more likely to follow the IICRC S520 guidelines for mold remediation. The IICRC S520 guidelines were designed to protect the technicians performing the mitigation and the property's inhabitants. 

A bathroom with a mold outbreak is likely to have a reoccurrence even after remediation. The best way to prevent this from happening is to address the moisture issue before hiring a remediation expert to treat the infected space. Without addressing the overall moisture issue, mold will continue to reappear and cost you a great deal of money in damages. 

There are many companies with the ability to remediate your bathroom space; however, SERVPRO is one of the leading remediation experts in the country. They have a reputation for providing great customer service. If you have any additional questions about mold and how to treat it, you can consult with SERVPRO. They will give you all the information you require.    

Prepared for Water Damage?

3/5/2018 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Pascagoula too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pascagoula is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

Flood Damage Prevention

3/5/2018 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Pascagoula is ready to respond at any time.

228-475-3473

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 475-3473.

Gulfport Firestation Opens Their Remodeled Station

11/17/2017 (Permalink)

In March of 2016, Gulfport’s Fire Station # 8 located on Old Hwy 49 reopened on March 8th.   Most of the work was done by the Fire Fighters themselves, from drywall to plumbing. In efforts to show the communities' appreciation with the re-opening, several community businesses helped to put together a dedication luncheon.  SERVPRO of Pascagoula was on hand and supplied pizza for the many visitors.  SERVPROs nationwide work closely alongside their local Fire Departments in their communities whenever possible.  We here at SERVPRO of Pascagoula feel that fire fighters, as well as, our police are the unrated heroes of the community. The services they provide throughout the year that help us stay safe cannot be measured. We here at SERVPRO of Pascagoula just want to say “Thank You” for your time and commitment. We look forward to working with you over the coming years.

Vacation Planning? Prepare your home!

11/13/2017 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-475-3473. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

2017 CE Classes

8/22/2017 (Permalink)

CE Class Schedule 2017

Ethics (3hours)

2-9-17

9 AM - 12:30 PM

Mold Class (4 hours)

4/20/17

8 AM - 12:30 PM

Restorative Drying for Water damage (4 hours)

7/20/17

 8 AM-12:30 PM

Biohazard Clean Up

09/21/17

8:30 AM-11:00 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/26/17

8 AM-12:30PM

****If you have any questions or need to register for the class please contact sp8684@SERVPRObiloxi.com

 ****APRIL classes are to be determined ******

April classes have been confirmed and added to the schedule.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

2016 CNC Flood Conference

2/8/2016 (Permalink)

“Understanding Drying Log for Water Restoration”

We would like to congratulate Chris Osborne of SERVPRO of Biloxi for being selected as a guest speaker for the 2016 CNC Flood Conference.  He will be speaking to insurance professionals on the basic aspects of a water restoration and how to read a drying report.  The conference will be held in downtown Mobile, AL on February 11th and 12th. Chris is one of two production managers; he has been with SERVPRO of Biloxi since April 2015. He has been in the SERVPRO industry for a total of 3 years; he has extensive knowledge in mold remediation. He is IICRC, lead, biohazard, mold, and fire & smoke certified. We know Chris is going to do great job in representing not only SERVPRO of Biloxi but also SERVPRO Industries with great pride.  Thank You Chris Osborne for all your hard work and dedication.

2016 CE Classes

11/9/2015 (Permalink)

Restoring Contaminated Building                                  7656/7614     2 Hours        01/21/2016Restorative Drying for Water Damage                         7642/7613     2 Hours        03/17/2016Cleaning & Restoring Smoke Damaged Contents           8348/8362     2 Hours        05/19/2016Deodorization of Malodors                                           8349/8361     2 Hours        07/21/2016Understanding Mold in the Restoration Industry         2808/2769     2 Hours        09/22/2016 ****Limited seating is available
please email Tom@SERVPRObiloxi.com to register for classes.

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