Recent Posts

Vacation Planning? Prepare your home!

11/13/2017 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-475-3473. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Cooking and Fire Prevention Safety

9/27/2017 (Permalink)

The Holidays are coming and we will be doing more cooking. And unless you live on takeout and fast food, cooking is necessary to feed your family. But not all of us were born Emeril Lagasse or Gordon Ramsay. We novice chefs need a little more help. And sometimes, accidents happen. According to the NFPA (National Fire Prevention Association) Two-thirds (67%) of home cooking fires started with the ignition of food or other cooking materials. Before you cook up a disaster, know how to put out potential fires.

How to prevent a kitchen fire

Stay nearby, this sounds unnecessary to say but unattended cooking was by far the leading contributing factor in fires between 2007 -2011.

According to the NFPA, unattended cooking is the leading cause of kitchen fires. Don’t leave your boiling spaghetti alone!

 Place your products elsewhere

Keep your towels, paper towels and pot holders away from open flames because they pose a fire hazard.

 Have the proper tools

Besides a lid and a fire extinguisher, ensure smoke detectors are working properly. Test them biannually.

 What to use to put out kitchen fire

Cookware lid

When cooking on a stove top, always keep a lid nearby that fits the pot or pan you’re using. That way, if the food catches fire, you can put the lid on to quickly smother the flames.

Salt

Use a handful of salt, which cuts off the oxygen supply and smothers the fire.

 Baking soda

Like salt, baking soda works to put out grease fires. For example, if grease falls to the bottom of the oven and catches fire, covering it with baking soda should put it out.

Fire extinguisher

If you don’t have access to salt, baking soda or water, use a fire extinguisher. Keep one handy in your kitchen in case of emergencies, Reith and Sexton suggest. Know where it is and how to use it.

Water

If your towel or pot holder catches fire, put it in the kitchen sink and douse it with water. Never use water to put out a grease fire. Pouring water onto a grease fire will make a bad situation worse.  This can cause burning oil to splatter or even bigger flames to form. Burning drops of grease or oil can spread quickly out of control.

How to put out a kitchen fire

Smother the flames Fire needs oxygen to thrive. Thwart flames by cutting off their supply.

 Turn off the heat

Remember to turn the burner off when a fire occurs. If the fire starts in an appliance such as your oven or microwave, immediately cut the power source and close the door. If you catch it early enough, there won’t be enough oxygen to keep the fire going, and the fire will die.

 Evacuate

Don’t be a hero. If a fire gets out of hand, you should get out of there. According to the National Fire Protection Association, 55 percent of non-fatal home cooking fire injuries occurred when the victims tried fighting the fire themselves.

 Call 911

Emergency service providers undergo many hours of training to handle these situations, so avoid putting yourself at unnecessary risk. Let professionals who know the risks and dangers handle it. 

 Be sure to stay safe and for more information and tips on what to do and not to do, see our website SERVPRO of Pascagoula. After the fire department leaves, there will be damage, call SERVPRO of Pascagoula to help make it “Like it never even happened”.  It’s best to call us directly at 228-475-3473.

Emergency Planning

9/20/2017 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473. Emergency Services available 24 hrs. a day. 

Financing Options with SERVPRO of Pascagoula

9/19/2017 (Permalink)

It has been said that "money cannot buy happiness", but having a safe home to enjoy certainly can promote happiness. So when your safe, happy home suffers water, fire, or another type of damage, what can you do to bring your home back to its former glory? Call SERVPRO of Pascagoula as soon as it happens and we'll make it "Like it never even happened."

But we know the necessary repairs can be expensive. Certainly, we don't want to add financial difficulty to an already difficult time such as cleaning up after damage to your home. That's why SERVPRO of Pascagoula recently partnered with GreenSky in order to help with the cost of these repairs. GreenSky offers different payment options to our customers. The approval process is simple! Our customers can apply by phone, online, or using the GreenSky app! It takes only a few minutes to apply! Whether you're applying to cover the cost of your insurance deductible or the entire cost of your repairs, GreenSky can help with the cost and SERVPRO of Pascagoula can get your house back in top shape!

Review SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula online.

8/31/2017 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

https://www.facebook.com/SERVPRObiloxi/

Click Here To Review Us On Google 

https://www.yelp.com/biz/SERVPRO-of-biloxi-ocean-springs-gulfport-biloxi-2

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

We're Hiring!! Painter/Sheetrock

8/31/2017 (Permalink)

We are currently accepting applications for the Painter/carpentry. You must have your own reliable transportation to and from work as well as for emergency services when on call. Must always be accessible by phone. This is an hourly position. Paid bi-weekly, not by the job.

Experience:

Carpentry and sheet rock experience a must! Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration is a plus but not required. 


We are looking for an individual who possesses the following skills:

  • Great attitude
    • Steady and productive
    • Ability to be coachable and teachable.
    • Ability to read and follow directions and procedures
    • Ability to read and write English clearly
    • Ability to Work.
    • Someone who is detail-oriented
    • Strong customer service and interpersonal skills
    • Must have a valid driver's license and a clean background. We are a drug free work place.

    Send your resume to SP8684@SERVPRObiloxi.com

Fire Webs

8/31/2017 (Permalink)

Most people do not know that when a fire happens it can cause webs in your home that look like cobwebs. The photo shows what we call smoke webs. You can google this and it will give you the reason behind it, but let us explain it to you, it’s when plastics burn, the smoke carries a stronger charge than when wood, cotton or paper burns. Sometimes, this causes smoke residue to form the smoke webs. Depending on what exactly the webs are made of, they can be sticky, smeary, and more difficult to clean.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What can we offer you after your fire damage?

8/31/2017 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-475-3473

Emergency Planning for Storm

8/31/2017 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

Flood Facts

8/31/2017 (Permalink)

Floods are one of the most common natural disasters in the US.

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes